Resources
Standard Production Time:
Most orders ship in 25-30 business days from final artwork approval
Rush fees may apply if a shorter production time is required
FOB Point:
Factory is located in Monroe, WA 98272, USA
Standard Packaging:
Most product is bulk wrapped in foam sheets to protect during shipment
Smaller items may be bulk packed in bags
Custom Packaging:
Poly bags are available for individual packaging, please contact us for a quote
Gift boxes and other packaging is available through special order, please contact us for a quote
Other Charges:
Set up charge on the first run of most new designs/products is $60.00 (R)
Less than minimum charge of $50.00 (P) – minimum is 50 pieces on most items
Awards and wall plaques have a less than minimum charge of $100.00 (P)
Artwork must be production ready, or an additional hourly rate may apply
Exact quantity fee of $50.00 (P)
Spec Sample Program Limitations:
Free pre-production samples are available on noted items – one product per image
Additional samples may be purchased for a nominal charge of $20.00 (P) each (on most products)
Virtual samples are available at no charge on all items
Sizing restrictions may also apply
Digitally Printed Full Color Products:
We print our full color acrylic and wood products with full color digital printing
We can match most PMS colors for no extra charge
We are not able to print metallic, neon, or glow colors
Over/Under Run Policy:
Due to our production process we have a standard 10% over/under run policy
on non-personalized items
Exact quantity fee of $50.00 (P)
We can state no under runs OR no over runs at no additional cost
Payment Terms:
Net 30 terms are available for approved customers
We accept Visa, MasterCard, American Express, and Discover
There will be a 2% convenience fee on all credit card transactions
Upon order entry we will authorize 120% of your order total to secure funds
and cover overages and freight
Your card will not be charged until your order ships
We also accept check, cashiers check, or money order